A positive workplace culture improves teamwork, raises the morale, increases productivity and efficiency, and enhances retention of the workforce. Job satisfaction, collaboration, and work performance are all enhanced. And, most importantly, a positive workplace environment reduces stress in employees
Learning Outcome: To understand the importance of values and ethics in corporate sector.
Module 2:- Assertive Communication
Being assertive is a core communication skill. Assertiveness can help you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. Being assertive can also help boost your self-esteem and earn others’ respect.
Learning Outcome: Demonstrate and model assertive behaviour for win-win outcomes.
Module 3:- Selling skills
Selling skills are critical in organizations that rely on ongoing buying from customers or clients. The ability to build relationships with customers, persuade them to make purchases and generate repeat business is at the heart of selling. Sales is a component of a company’s marketing and promotions.
Learning Outcome: Develop sales mind set and attitudes that drive commitment to sales target, Identify and practice selling skills and techniques
Module 4:- Team building & Coordination Skills
Team building is important. It enables employees to learn from others and develop new skills. Working in a team helps employees take on leadership roles and see their team members ulfil their responsibilities. For teams to perform and achieve their goal, they need to arrive at a consensus before making any decisions
Learning Outcome: Describe importance of tem building and demonstrate team dynamics.
Module 5: - Interpersonal Skills
Interpersonal skills are important for communicating and working with groups and individuals in your personal and professional life. People with strong interpersonal skills tend to build good relationships and can work well with others. They understand family, friends, co-workers and clients well.
Learning Outcome: Develop a positive, proactive response to difficult behaviours. Exhibit confidence in your ability to address challenging situations.
Module 6:- Occupational Competency development
Competencies have long been used as a framework to help focus employees' behavior on things that matter most to an organization and help drive success. They can provide a common way to harmonize, select and develop talent. The benefits are clear for employees and managers, and ultimately, the organization
Learning Outcome: Possession of proper attitudes is one of the most important attributes of a competent person
